Warranty

Warranty:

The warranty for Yocan products is 90 days from the date of purchase for any manufacturer defects.  Damage from misuse or abuse is not covered.  Coils are not included in this warranty as they are considered a 'consumable' item and their lifespan will vary based on how they are used and handled.  Coils are guaranteed to arrive in working condition.  We recommend that you test each coil immediately after purchase.  The guarantee for coils expires after they are loaded with any product or 72 hours after purchase, whichever comes first.

 

The warranty for GreenLightVapes products have a 6 months to 12 month manufacturer warranty from the date of purchase for any manufacturer defects. Damage from misuse or abuse is not covered. Glass Bubblers and nails are not covered

 

Warranty Service:

If you would like to open a warranty claim, please email optimalvapors@gmail.com. Please provide your order number, date of purchase, and name of item. Please explain what is wrong with the item the best you can, and we will usually reply within 24 - 72 hours.